Privacy Policy
1. Information We Collect
1.1 Information You Provide
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Contact details: name, email address, phone number, mailing address (if you submit it).
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Account data: username, password, and other registration information.
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Communications: any messages, reviews, or feedback you share via forms, live chat, or email.
1.2 Information We Collect Automatically
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Usage data: pages viewed, time spent, click-through paths, and interaction data.
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Device data: IP address, browser type and version, operating system, and device identifiers.
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Location data: approximate location inferred from IP address.
1.3 Cookies & Tracking Technologies
We and our service providers use cookies, web beacons, pixels, and similar tools to recognize you, remember your preferences, and track website performance. See Section 4 for details.
2. How We Use Your Information
We may use your information to:
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Provide and improve the Website’s functionality, content, and user experience.
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Respond to your inquiries, fulfill requests, and deliver customer service.
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Send administrative notices (e.g., security alerts, updates to policies).
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Personalize content and marketing communications, with your consent where required.
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Detect, prevent, and address technical issues, fraud, and abuse.
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Comply with legal obligations.
3. Cookies and Tracking
3.1 Types of Cookies
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Essential cookies: necessary for core site functionality (e.g., login, security).
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Performance & analytics cookies: help us understand how visitors use the Website (e.g., Google Analytics).
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Marketing & advertising cookies: enable personalized ads and measure ad effectiveness.
3.2 Your Choices
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Browser Controls: most browsers let you block or delete cookies via settings.
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Opt-Out Links: you can opt out of certain third-party tracking (e.g., Google Analytics) through their opt-out tools.
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4. Sharing Your Information
We may share your information with:
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Service providers: companies that help us operate the Website (e.g., hosting, analytics, email delivery).
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Legal & safety purposes: to comply with laws, enforce our policies, or protect rights and safety.
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Business transfers: in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for monetary consideration.
5. Third-Party Services
The Website may include links or integrations with third-party services (e.g., social media, map providers). These services have their own privacy practices and are not covered by this policy.
6. Your Rights & Choices
6.1 General U.S. Rights
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Access & correction: you can review or update your personal information by logging into your account or contacting us.
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Deletion: request deletion of your personal information, subject to certain exceptions.
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Marketing opt-out: unsubscribe from promotional emails via the link in each message.
6.2 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the CCPA:
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Right to know and access: request the categories and specific pieces of personal information we’ve collected.
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Right to delete: request deletion of personal information we’ve collected, subject to exceptions.
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Right to opt out of sale: although we do not sell personal information, you may opt out of any future sale if that changes.
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Right to non-discrimination: we will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, please submit a request via the “Contact Us” form or email us at trish@integratedtravelsolutions.com. We may require verification to process your request.
7. Data Security & Retention
We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure. We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law.
8. Children’s Privacy
The Website is not intended for children under 18. We do not knowingly collect personal information from minors under 18. If you believe we have collected such information, please contact us to request deletion.
9. Changes to This Policy
We may update this Privacy Policy at any time by posting a revised version on the Website. Your continued use of the Website after changes are posted constitutes acceptance of those changes. Please review this page periodically.
10. Contact Us
For questions or requests regarding this policy, please use the Contact form on our Website or email us at trish@integratedtravelsolutions.com.